Creatio to Sage FAQs
Yes. InterWeave is a recognized Sage Intacct Partner and offers a certified, API-based integration with Creatio, enabling secure and configurable synchronization of financial and CRM data.
Yes. InterWeave supports uni-directional and bi-directional integration between Creatio and Sage Intacct. You can choose the direction for each object during configuration.
Key objects include:
- Accounts ↔ Customers / Vendors
- Opportunities ↔ Invoices / Sales Orders
- Products / Services ↔ Items / GL Accounts
- Payments ↔ AR Payments / Receipts
- Contacts ↔ Customers / Employees
- Projects, Departments, Locations (as Dimensions)
Using the InterWeave Solutions Portal, you can:
- Select and map data objects
- Customize field-level mappings
- Set sync directions
- Define filters and transformation rules
- Manage flow schedules (manual or automated)
Connectivity is established via Sage Intacct’s Web Services API. You provide:
- Company ID
- User ID with Web Services role
- Password
- API Session Credentials
These are entered securely in the InterWeave Portal.
Yes. InterWeave supports:
- User-defined fields in Creatio and Sage Intacct
- Custom Dimensions like Departments, Locations, Projects
- Dynamic field mapping with field-level validation
- Scheduled Flows: Automatically sync data on a timer (e.g., every 15 minutes, hourly)
- Utility Flows: One-time or manual flows used for:
- Backfilling historical data
- Fixing failed transactions
- Validating configuration and mappings
Use utility flows (NF/NFS) for test records. These are safe to run and ideal for:
- Confirming object mappings
- Verifying data transformation
- Testing Sage Intacct API authentication
Yes. InterWeave supports:
- Multi-entity configurations (with separate IDs for each)
- Multi-currency environments
- Mapping across books, departments, and locations
Yes. InterWeave uses:
- Encrypted HTTPS communication
- Role-based access
- Secure storage of credentials
- User audit tracking and flow history
- Each flow has detailed logs viewable in the Portal
- Failed records can be:
- Corrected and reprocessed
- Manually retried
- Notifications can be configured for failed runs
Yes. You can update:
- Field mappings
- Flow schedules
- Filters and transformation logic
Changes can be saved and versioned for rollback or audit purposes.
The integration is cloud-based, running through InterWeave’s multi-tenant or private instance platform, with no software installed on your servers.
The integration is ideal for:
- Finance teams managing AR/AP and reporting in Intacct
- Sales and operations teams using Creatio for CRM
- Companies needing real-time, error-free synchronization between CRM and accounting
Included with InterWeave:
- Implementation assistance and onboarding
- Access to the InterWeave Academy for training videos and user guides
- SmartSupport Program for managed integration monitoring
- Ongoing access to documentation, change requests, and support tickets