InterWeave Academy

How to register to Case Management System.

To create a Case in our new Desk.com Case Management Solution, here are the instructions.

  1. Go to our home page; www.interweave.biz
  2. Top right, click on the Freshdesk.com icon (the man, lower left, bottom of the page) –
  3. This will bring you to https://interweave.freshdesk.com/support/home (our Forum)
  4. You will notice two entries; Welcome, Guest and Login
  5. Click on Login, and go to the bottom left of the page; and click on Create an Account
    1. If already Register, enter your email address and password to access your Cases
  6. Enter your email address and click on Send Instructions.
    1. You will receive and authentication email titled – InterWeave Smart Solutions support registration
    2. Click on Click Here, this will take you back to the Forum, where you enter your email address and password – you’re in.

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