InterWeave Academy — Documentation Hub
Welcome to InterWeave
Documentation.
Learn with the platform documentation — comprehensive technical references, integration guides, API documentation, and archived resources for the InterWeave SmartIntegration Platform for CRM.
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// 01 — Platform
InterWeave Platform
Core platform documentation — architecture, configuration, SmartHub, SmartFlows, and integration management.
SmartIntegration Platform Overview
Hub-and-spoke architecture, SmartHub components, iPaaS foundations, and how CRM, ERP, and payment systems connect in the InterWeave model.
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SmartFlows Configuration Guide
Real-time, scheduled, and batch SmartFlows — how to configure, monitor, and troubleshoot synchronisation flows between connected systems.
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Object & Field Mapping Reference
Standard and custom field mapping configuration — how to map CRM objects to financial system records, including custom field creation and UDF pass-through.
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Security & Compliance Documentation
PCI-DSS compliance, SOC 2 posture, OAuth 2.0 authentication flows, credential management, and data encryption at rest and in transit.
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// 02 — Services
InterWeave Services
Integration service documentation — CRM connectors, ERP adapters, payment gateway configuration, and multi-cloud connectivity.
Salesforce Documentation
Salesforce to QuickBooks
Live
Salesforce to Sage
Soon
Salesforce to MS Dynamics
Soon
Salesforce Payment Gateway
Soon
Creatio Documentation
Creatio to QuickBooks
Live
Creatio to Sage
Live
Creatio to MS Dynamics
Soon
Creatio Payment Gateway
Soon
QuickBooks Integration Documentation
Salesforce Account/Contact → QB Customer/Job
→
Creatio Customer → QB Customer/Job
→
Invoice & Payment synchronisation
Soon
QB Desktop QODBC configuration
Soon
Sage Integration Documentation
Creatio Customer → Sage Customer
→
Salesforce → Sage configuration guide
Soon
Sage Intacct XML Web Services reference
Soon
Sage 100cloud BOI agent setup
Soon
MS Dynamics Integration Documentation
Salesforce → MS Dynamics 365 F&O
Soon
Creatio → MS Dynamics 365 BC
Soon
OData v4 & Azure AD OAuth 2.0 reference
Soon
Payment Gateway Documentation
Salesforce Payment Gateway configuration
Soon
Creatio Payment Gateway configuration
Soon
48+ MSP connector reference
Soon
// 03 — Training
InterWeave Training
Training materials, course prerequisites, and structured learning documentation to support your Academy curriculum.
Training Pre-requisites Documentation
Environment setup, platform access, technical requirements, and prerequisite knowledge needed before beginning any Academy course.
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Course Curriculum Overview
The complete learning path — how the 8 Academy courses sequence from Pre-requisites through Advanced IDE Building and Certification.
View course catalog →
Step-by-Step User Guides
Practical how-to guides for the most common platform tasks — complementing the formal course documentation with task-oriented reference material.
Browse user guides →
Certification Program Guide
What the InterWeave Certification Program covers, how assessment works, and how to add your digital badge to your LinkedIn profile after completion.
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// 04 — APIs
InterWeave APIs
API reference documentation — protocol connectors, REST endpoints, authentication patterns, and integration development resources.
28+ Protocol Connector Reference
Documentation for all 28+ InterWeave protocol-specific connectors — covering REST, SOAP, OData v4, XML, ODBC, and proprietary API patterns across supported platforms.
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Authentication & OAuth Reference
OAuth 2.0 flows, Azure AD token management, API key patterns, session-based authentication, and credential rotation procedures for all supported platforms.
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InterWeave REST API Reference
Full REST API reference for programmatic access to the InterWeave SmartIntegration Platform — endpoint definitions, request/response schemas, and authentication.
Coming soon →
Integration Testing & Debugging Guide
How to test integration flows in sandbox environments, interpret log outputs, debug synchronisation failures, and verify data integrity across connected systems.
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// 05 — Archives
InterWeave Archives
Historical documentation, legacy integration guides, and archived platform references for older configurations and deprecated patterns.
Legacy Integration Documentation
Archived documentation for earlier versions of the InterWeave platform — available for reference when supporting existing deployments on older configurations.
Browse archives →
Deprecated API & Connector Reference
Documentation for deprecated connectors and API patterns — retained for customers migrating from legacy configurations to current platform versions.
Browse archives →
Stuck on something?
We're here to help.
When you're stuck on documentation, don't waste your time — the InterWeave Help Center and support team are here to get you moving again. Real answers, not automated responses.
Can't find the documentation you need? Contact us and we'll point you to the right resource — or, if it doesn't exist yet, let us know so we can build it.
// InterWeave eBook Library
The Complete Guide to InterWeave, The SmartIntegration Platform for CRM
Free eBook · PDF
Kuhner Shaker: QuickBooks Desktop to Microsoft Business Central with Salesforce
Migration Case Study · PDF
The 2025 SaaS CFO Integration Playbook
Strategic Guide · PDF