InterWeave Academy

InterWeave Courses — Academy Training Catalog
InterWeave Academy — Course Catalog

Welcome to
InterWeave Courses.

Choose the correct course for yourself.

8 structured courses taking you from platform prerequisites through to advanced IDE solution building, CRM-specific SmartApps administration, and full certification. Free to enroll. 100% online.

Follow the path in sequence for the best outcome. Start with Pre-requisites (Course 01) and progress through to Certification (Course 06). Specialist tracks (07–08) can be taken alongside Course 03 or after.

01
Pre-reqs
Training Pre-requisites
Beginner
02
Core
Fundamentals
Beginner
03
Advanced
Advanced Fundamentals
Intermediate
04
IDE
Advanced IDE Building
Advanced
05
BA Track
For Business Analysts
Specialist
Certified
Certification Program
Cert + Badge
SF
SF Admin
Salesforce SmartApps
Specialist
CR
Creatio
Creatio SmartApps
Specialist

8 courses.
One platform mastered.

From your first login to full certification — every course you need to develop, configure, and administer the InterWeave SmartIntegration Platform for CRM.

// Course 01 · Beginner · Start Here
InterWeave Training Pre-requisites
The essential first step — platform environment, foundational concepts, and everything you need before Course 02.
Beginner Required First Free Online
Enroll Now →
No prerequisites required

The Training Pre-requisites course is the mandatory starting point for all InterWeave Academy learners. It establishes the technical and conceptual foundation you need before progressing to any other course in the curriculum.

You'll set up your learning environment, understand the InterWeave platform architecture at a high level, and gain the context needed to make sense of everything that follows. Attempting later courses without completing this one will result in significant gaps in understanding.

// Topics covered
Platform overview and architecture introduction
Environment and access setup — Academy login, portal access
Key terminology — SmartHub, SmartFlows, SmartAgents, iPaaS
CRM platform prerequisites — Salesforce or Creatio connectivity
Technical requirements and supported environments
// Course 02 · Beginner · Core Platform
InterWeave Fundamentals
Master the core concepts and daily operations of the InterWeave SmartIntegration Platform for CRM.
Beginner Core Platform Free Online
Enroll Now →
Prerequisite: Course 01

InterWeave Fundamentals covers the core platform capabilities that every administrator, developer, and business analyst needs to understand — regardless of which CRM or ERP combination they're deploying.

By the end of this course you'll be able to navigate the SmartIntegration Platform confidently, set up basic synchronisation between CRM and financial systems, and understand how SmartFlows govern data movement between connected applications.

// Topics covered
SmartHub navigation and configuration overview
Object and field mapping — CRM to ERP/financial systems
Basic synchronisation setup — real-time and scheduled flows
Customer profile management and binding configuration
Introduction to SmartFlows and data governance
Basic troubleshooting and log review
// Course 03 · Intermediate · Advanced Configuration
InterWeave Advanced Fundamentals
Go deeper into SmartFlows, advanced field mappings, and multi-object workflow automation across complex integration scenarios.
Intermediate Advanced Config Free Online
Enroll Now →
Prerequisite: Courses 01–02

Advanced Fundamentals takes everything from Course 02 and goes deeper — covering the configuration techniques required for real-world, production-grade integration deployments across Salesforce, Creatio, QuickBooks, Sage, and MS Dynamics.

This is where you move from understanding the platform to being able to configure it independently for customers — handling exceptions, building scheduled flows, and managing multi-object synchronisation scenarios that reflect actual business complexity.

// Topics covered
Advanced field mapping and custom mapping configuration
SmartFlows — scheduled, real-time, and batch processing
Exception handling — monitoring, alerting, and resolution
Multi-object bidirectional synchronisation patterns
Bulk Load and Batch Processing utility flows
Production deployment — sandbox vs. live environment management
// Course 04 · Advanced · IDE Solution Building
InterWeave Advanced IDE Solution Building
Build complete, production-ready integration solutions in the InterWeave IDE — from architecture through to deployment.
Advanced IDE / Development Free Online
Enroll Now →
Prerequisite: Courses 01–03

The Advanced IDE Solution Building course is for developers and senior administrators who need to build complete integration solutions from scratch — using the InterWeave Integration Development Environment to design, test, and deploy custom solutions.

This is the most technically demanding course in the core curriculum. It covers advanced solution architecture, custom connector development, complex business logic implementation, and the full deployment lifecycle from initial design through to production go-live.

// Topics covered
InterWeave IDE — interface, components, and project structure
Solution architecture — designing integration from requirements
Custom connector development and protocol configuration
Business logic implementation — transformation and validation rules
Testing — unit, integration, and regression testing patterns
Production deployment, monitoring, and performance optimisation
// Course 05 · Specialist Track · Business Analysis
InterWeave for Business Analysts
Tailored for BAs — requirements gathering, process mapping, data entity design, and ROI documentation for InterWeave deployments.
Business Analyst Process Design Free Online
Enroll Now →
Prereq: Courses 01–02 recommended

Designed specifically for Business Analysts working on InterWeave deployments — this course focuses on the analytical and documentation skills that BAs contribute to integration projects, rather than the technical configuration covered in Courses 03–04.

You'll learn how to gather integration requirements, design the data entity and object hierarchy structures, create Business Process and Workflow Diagrams, communicate with technical stakeholders, and document the ROI case for an InterWeave deployment.

// Topics covered
Integration requirements gathering and scope definition
Object/Data Hierarchy structure documentation
Business Process and Workflow Diagram creation
Data Entity Design Documents — format and content
Stakeholder communication — technical and non-technical audiences
ROI modelling and business case documentation
// Course 06 · Certification Program · LinkedIn Badge
InterWeave Certification Program
Complete the InterWeave Certification Program to earn an industry-recognised credential and LinkedIn badge demonstrating SmartIntegration Platform expertise.
Certification LinkedIn Badge Career Growth Industry Recognised
Enroll Now →
Prereq: Courses 01–04 recommended

The InterWeave Certification Program is the capstone credential of the Academy curriculum. It validates comprehensive knowledge of the SmartIntegration Platform across configuration, administration, integration architecture, and best-practice deployment.

Upon completion, you'll receive an industry-recognised certification and a digital badge you can add to your LinkedIn profile — demonstrating verified expertise in CRM integration using the InterWeave SmartIntegration Platform to employers and clients.

// What you receive
Comprehensive assessment across all core platform areas
InterWeave Certified Professional credential
Digital badge for LinkedIn profile display
Globally recognised certification in CRM integration
Access to certified professional community and resources
// Course 07 · Specialist Track · Salesforce Administration
InterWeave Salesforce SmartApps for Administrators
Master the InterWeave SmartApps within Salesforce — configuration, administration, and management of CRM-ERP-Payments workflows from within Salesforce.
Salesforce Administration SmartApps Free
Enroll Now →
Prereq: Courses 01–02, Salesforce Admin experience

Designed for Salesforce Administrators who are deploying or managing the InterWeave SmartApps within a Salesforce org — this specialist track covers everything you need to configure and administer InterWeave from within Salesforce itself.

You'll learn how to work with the InterWeave SmartApps installed in your Salesforce org, manage CRM–ERP–Payment workflow configuration from the Salesforce interface, troubleshoot common issues, and support end users who are working with integrated financial data inside Salesforce.

// Topics covered
InterWeave SmartApps installation and Salesforce org setup
Salesforce-side integration configuration — objects, fields, triggers
Managing SmartFlow synchronisation from within Salesforce
Salesforce Admin tasks — credential management, user access, profiles
Troubleshooting integration issues from the Salesforce side
End-user support — training your Salesforce team on integrated workflows
// Course 08 · Specialist Track · Creatio Administration
InterWeave Creatio SmartApps for Administrators
Master the InterWeave SmartApps within Creatio — configuration, administration, and management of CRM-ERP-Payments workflows from within Creatio.
Creatio Administration SmartApps Free
Enroll Now →
Prereq: Courses 01–02, Creatio Admin experience

The Creatio SmartApps for Administrators course is the Creatio-native equivalent of Course 07 — designed for Creatio Administrators who are deploying or managing InterWeave SmartApps within a Creatio environment.

You'll learn to configure and administer InterWeave from within Creatio — managing SmartFlow synchronisation, handling integration configuration through the Creatio interface, troubleshooting issues specific to the Creatio–ERP–Payments integration layer, and supporting your Creatio user base as they work with integrated financial data.

// Topics covered
InterWeave SmartApps installation within Creatio
Creatio-side configuration — sections, objects, Freedom UI integration
Managing SmartFlow synchronisation from within Creatio
Creatio Admin tasks — credential management, user permissions
Troubleshooting — Creatio-side integration issue diagnosis
Commission reporting workflows and iObject configurations

Which course is
right for you?

A quick reference to help you choose based on your role, experience level, and what you want to achieve.

Course Level Admins Developers BAs Certification CRM-Specific Prereqs
01 — Training Pre-requisites Beginner None
02 — Fundamentals Beginner Course 01
03 — Advanced Fundamentals Intermediate Courses 01–02
04 — Advanced IDE Building Advanced Courses 01–03
05 — For Business Analysts Specialist Courses 01–02 rec.
06 — Certification Program Certification Courses 01–04 rec.
07 — Salesforce SmartApps Admin Specialist SF Courses 01–02 + SF exp.
08 — Creatio SmartApps Admin Specialist CR Courses 01–02 + CR exp.

InterWeave Academy — Course Catalog

Start with
Course 01.

The Training Pre-requisites course is free, online, and the right first step — regardless of your role or experience level. When you're stuck, we're here to help.

Free to enroll 100% online 8 courses available Industry certification AI-augmented
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